Roku App Not Working? 9 Tips and Tricks to Fix This (easy)

This post has been Last Updated 1 month ago by Samuel

Here’s the ultimate set of tips and tricks to follow when the Roku app is not working, crashing, or suddenly stops working out of nowhere. All issues related to Roku apps will be fixed by proven experts in easy ways. This is the ULTIMATE blog post you need.

screenshot of roku app not working with highlighted arrows

Is your Roku app misbehaving? Don’t worry, this guide will help you diagnose and fix common issues like crashing error messages, and buffering. Check for hardware problems first, but usually, outdated apps or glitches are to blame.

Basic Roku App Troubleshooting Steps

Before diving deep, try these simple fixes that often work wonders:

How to Fix the Roku App Not Working

In my recent experience, I encountered difficulties connecting my Roku app to my Roku device despite trying various solutions. If you find yourself in a similar situation, here’s what I did and some recommendations based on my troubleshooting:

Fix 1. Direct IP Address Entry

readdit thread comment of My roku refuses to connect to my roku app to try IP address
  • When I faced connectivity problems, I attempted the direct IP address entry method. In my case, I went to Settings on my Roku device, then System, and finally About to find the IP address.
  • In the Roku mobile app, under the Devices tab, I selected “Get Help?” and chose “Connect Manually,” entering the noted IP address.
  • If you’re experiencing issues, this might indicate that your phone and Roku device are on different networks, potentially due to router configurations.

Fix 2. Router and Network Check

screenshot of a reddit comment My roku refuses to connect to my roku app
to configure router

Fix 3. Software Updates

image of roku remote in hands with overlay text

Ensure that your Roku device is running the latest software updates. Outdated software can lead to compatibility issues, impacting the connection between devices.

Fix 4. Check Router Settings

Review your router settings for any restrictions or configurations that might hinder device communication. Look for settings related to device isolation or network segmentation.

roku secret remote tips infographic

Fix 5. VPN and Firewall Considerations

  • If you use a VPN, temporarily disable it as VPNs can sometimes interfere with device connections.
  • Check firewall settings on your router or security software, ensuring they aren’t blocking communication between your Roku device and phone.

Fix 6. Factory Reset (Last Resort)

screenshot of a reddit comment from a thread Fix: All Roku apps will not launch., about reset solved roku not working

As a last resort, consider performing a factory reset on your Roku device. Keep in mind that this will erase all settings, so ensure you have your Roku account information available.

Advanced Troubleshooting for Roku App Not Working

For the tech-savvy, advanced options like changing DNS settings or resetting the network are available. Proceed with caution! If unsure, seek help from a tech-savvy friend or contact Roku support.

contact roku support page screenshot from

Fix 1. Failed Automatic Update Check

  • If your apps are not loading, it may be due to a failed automatic update. Go to Settings > System > System update > Check Now.
  • The device might hang or freeze, leading to a reboot. Immediately repeat the above step, and the update should apply.

Fix 2. Apply the Update

  • After the update finishes, navigate back once and go to Settings > System > Power > System restart.
  • The device will undergo a long restart with a red screen before returning to the Home screen.

App-Specific Solutions

Now, let’s tackle specific platforms known to throw occasional curveballs:

  • Netflix: Re-login, clear the app’s cache, and data, or check for Netflix server outages.
  • Hulu: Try logging in on a different device, uninstall and reinstall the app, or contact Hulu support.
  • Disney+: Update the Disney+ app, check for internet connection issues, or clear the app’s cache.
  • Other platforms: Similar solutions often apply. Consult the app’s support page for platform-specific guidance.
screenshot of hulu contact page with highlighted URL

Prevention Tips

Avoid future app meltdowns with these proactive measures:

  • Keep Roku and app software updated.
  • Monitor your internet connection speed and stability.
  • Refrain from overloading your Roku with too many channels.

Additional Resources

By following these tips and resources, you can turn that Roku frown upside down and get back to enjoying your favorite shows and movies without a hitch!


If you encounter any difficulties, do not hesitate to seek additional assistance from Roku or the app’s support team. Now, go ahead and conquer those app glitches and start streaming!

That’s it for the blog post today. I hope you find it helpful. If you have tried these tips and tricks and they worked for you, simply let others know in the comments. This will encourage others to try what has been useful for you. If something doesn’t work out, then simply contact us from here.

Today, I tried showing you how to fix the Roku app not working, which has been helpful for me and our team. All of these techniques are proven and have been used by tons of people. I hope you find them helpful.

I'm Samuel, a technical author with expertise in mobile technology. I write how-tos and fixing tutorials for a variety of tech products, including Android phones, iPhones, and Macs. I have a deep understanding of how these devices work and the common problems that users experience.I'm passionate about sharing my knowledge with others and helping them learn more about mobile technology and how to fix common problems. My tutorials are clear, concise, and easy to follow, and I provide step-by-step instructions with screenshots and videos.I'm confident that my skills and experience make me a valuable resource for anyone who wants to learn more about mobile technology or how to fix common problems.

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