Fix “Your Account Has Been Disabled in the App Store or Apple ID”

This post has been Last Updated 1 month ago by Kunal

Here are the proven ways to fix the Apple account disabled either in the app store, iCloud, iTunes, iMessage, or any iService or Apps.

This is the ULTIMATE blog post to fix the following issues, instantly, we have seen and fixed it for all the users who asked us this. Let’s do it for you this time!

If you see the message “Your account has been disabled in the App Store and iTunes” when you try to sign in, it means that Apple has temporarily suspended your account. There are a few reasons why your account might be disabled, such as:
1. Entering your password incorrectly too many times.
2. Making unauthorized purchases.
3. Violating Apple’s terms of service.
3.1 Several users indicated that having a chargeback from the bank or requesting a refund could be a reason for the account being disabled

    If your account is disabled, you will not be able to make purchases or download apps from the App Store or iTunes. You may also have difficulty using other Apple services, such as iCloud and iMessage.

    How To Fix Your Account Has Been Disabled In The App Store And Itunes, iCloud or iMessage

    There are a few things you can try to fix your disabled account:

    Fix 1: Verify your identity

    signin with you apple id screenshot

    The first step is to verify your identity with Apple. This will help them to confirm that you are the rightful owner of the account. To verify your identity, you can follow these steps:

    1. Go to the Apple ID website and sign in with your Apple ID.
    2. If you have two-factor authentication enabled, you will need to enter a verification code.
    3. Once you have signed in, you will see a message that says “Your account has been disabled.” Click on the “Verify identity” button.
    4. Follow the instructions on the screen to verify your identity.

    Fix 2: HT208856 Guide

    url for apple support for apple id disabled

    Many users might be unaware of the fact that there’s something like Apple’s support guide with the reference number HT208856, which might contain helpful information related to resolving this issue.

    apple page of If a message says 'Your account has been disabled in the App Store and iTunes' screencapture

    When get on to this website or this web page it gives you a link when you tap on the link it will again move you back to contacting the support and before that, you have to verify that you have an Apple ID so you have to log in with it afterward it will give you some kind of steps that you have to follow very carefully.

    screencapture of solutions available from apple site for Your account has been disabled in the App Store and iTunes

    Fix 3: Reset your Apple ID password

    If you think that you may have forgotten your password, you can reset it by following these steps:

    1. Go to the Apple ID website and click on the “Forgot Apple ID or password?” link.
    2. Enter your Apple ID and click on the “Continue” button.
    3. Follow the instructions on the screen to reset your password.

    Fix 4: Delete and Redownload Apps

    screenshot of iphone with download and reinstall apps
    waiting apps for iphone screenshot

    Some users recommended deleting the apps that were not updating and then redownloading them with the current, presumably not disabled Apple ID.

    Fix 5: Check your account restrictions

    Your account restrictions may be preventing you from accessing the App Store and iTunes.

    screenshot of Your Account Has Been Disabled in the App Store or Apple ID cropped

    To check your account restrictions, go to your iPhone or iPad settings and tap on “Screen Time” > “Content & Privacy Restrictions.” Make sure that “App Store Purchases” is set to “Allow.”

    Fix 6: Different Apple ID

    It was suggested that the issue might occur if the apps were initially downloaded with a different Apple ID that is now disabled. Users were advised to check if the email address listed in their settings matches the one in the App Store profile. If they do not match, this could be the cause.

    sigin into different apple id screenshot

    There are very few chances of this working out but still, if you have your own luck then definitely should give it a try.

    Best Fix For Apple Account/ID Has Been Disabled

    Contact Apple Support

    If you have tried all of the above solutions and your account is still disabled, you will need to contact Apple Support for assistance. You can contact Apple Support by phone, chat, or email.

    Now talking about Apple support is one of the most relevant and one of the most effective ways of how you can fix the account that has been disabled in iTunes.

    So basically one of our users was actually Oscars and we told him to just contact Apple support and do what they say and by doing this they recovered their original account and it was really quick. 

    Why Did Apple Disabled my Account for App Store, iServices?

    Refund or Chargeback Issue

    Several users indicated that having a chargeback from the bank or requesting a refund could be a reason for the account being disabled. If this is the case, contacting Apple Support is essential to resolve the issue.

    apple id has got refund for games screenshot

    Apple has so many things to do and when you initiate any kind of chargeback or refund it actually disables your home and it is quite funny but that’s the gate in those cases also you have to contact them.

    Family Sharing

    One user mentioned that the issue could occur if you are part of a Family Sharing group, and someone in the group does a chargeback. In such cases, it’s important to contact Apple Support.

    Potential Permanent Ban

    Some users noted that repeatedly having chargebacks might lead to a permanent ban on the account, which could require creating a new Apple ID and iCloud account.

    In the end, the OP contacted Apple Support via chat and reported that the problem was quickly resolved. The exact cause of the issue remained unclear, but reaching out to Apple Support appeared to be the most effective solution.

    Quick Summary

    • If your Apple ID account has been disabled in the App Store and iTunes, you can try the following solutions:
      • Verify your identity.
      • Reset your Apple ID password.
      • Check your account restrictions.
      • Contact Apple Support.


    If your Apple ID account has been disabled in the App Store and iTunes, you should try the solutions above to fix the problem. If you are unable to fix the problem on your own, you should contact Apple Support for assistance.

    I hope you enjoyed today’s blog post. If there’s anything that I can do, then do let me know, or if you have any doubts then comment below.

    Kunal Kashyap, the tech guru behind, simplifies complex tech issues with clear and user-friendly guides. With expertise in Android, iOS, and more, his tutorials empower users to tackle tech problems confidently. Kunal's engaging style makes technology accessible to both beginners and experts. Beyond tech, he explores psychology and keeps up with tech and business trends awarded by the Government and Namita Thapar.

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