How to Fix Unresponsive Screen on any Android (easy)

This post has been Last Updated 6 months ago by Kunal

This is the Ultimate blog post on Fixing the Android’s Unresponsive screen. It can be a very common problem, among all Android owners.

For this, we tied up with a local screen repair shop which fixes around 50-60 phones display every single day. So here are my pro tips which are proven. What you can do at home with these DIY tricks.

How I Fixed My Unresponsive Screen

Firstly, make sure that you restart your Android thrice, moreover, do the same thing after clearing the cache and updating all the apps available.
NOTE: BOOKMARK this post, It’s not risky, but for Google it is must.
The second, and most effective way is simply to press and hold the volume down and power button together, sometimes it does screenshot but keeps holding it. Until it restarts.

unresponsive phone image transparent

My WorkArounds

In my experience, if my Android phone’s screen is cracked and unresponsive to touch but still functional, I’ve found a few potential solutions to retrieve my files. First, I recommend trying a USB mouse. In my case, I connected a USB mouse to my Android phone using an OTG (On-The-Go) adapter. This allowed me to control my phone with the mouse pointer, and typically, a USB mouse worked without the need for additional setup. I connected the mouse to the phone using the OTG adapter, and I was able to interact with the device.

Alternatively, if you have a Bluetooth mouse, you can pair it with your Android phone. This might be more convenient as it eliminates the need for a physical cable, but remember to ensure that Bluetooth functionality is enabled on your phone.

image of screen being unresponsive with overlay text

Another option I’ve tried is using a USB-C to HDMI adapter to connect my phone to a TV or monitor. Once connected, I could use the TV or monitor as an external display. Additionally, I connected a USB or Bluetooth mouse to interact with my phone.

For those whose phones support screen mirroring, this feature can be useful. There are various apps and software solutions available for screen mirroring. Once mirrored, you can control your phone using the computer’s mouse and retrieve your files.

If these methods don’t work, and if the data on my phone is crucial, I suggest considering replacing the cracked screen. I took my phone to a professional repair service to replace the screen, allowing me to regain touch functionality and access my files.

holding a unresponsive screen of android

It’s important to note that these methods might vary in effectiveness depending on the phone model and the specific damage it has incurred. I always prioritize regular backups to avoid data loss in situations like these. If unable to retrieve the files through the mentioned methods, seeking professional assistance from a phone repair service may be necessary.

In my case, I also checked for user reviews online, both on the manufacturer’s website and other retailers. This gave me an idea of whether others were experiencing similar issues with the same device model.

Quick Summary

  • An unresponsive Android screen can be caused by physical damage or software issues.
  • Physical damage includes cracked or damaged displays, loose or damaged cables, and internal hardware malfunctions.
  • Software issues can include operating system glitches, app conflicts, and insufficient storage space.
  • Troubleshooting steps include visual inspection, basic troubleshooting, Safe Mode, uninstalling recently installed apps, resetting to factory settings, and seeking professional assistance.

Why is the Android Screen Unresponsive?

An unresponsive Android screen can be a frustrating experience, rendering your device unusable. The problem can arise from various factors, broadly categorized into two main groups: physical damage and software issues.

Reason 1: Physical Damage

broken screen searched on google images

Physical damage to the device’s screen can manifest in several ways:

Reason 2: Software Issues

Software-related issues can also lead to an unresponsive Android screen:

before you do overlay text gif
  • Operating System Glitches: Operating system glitches or bugs can sometimes interfere with the touch screen’s functionality, causing it to become unresponsive or malfunction.
  • App Conflicts: Certain third-party apps may conflict with the device’s touchscreen driver or other system processes, leading to touchscreen issues.
  • Insufficient Storage Space: When the device’s storage space is severely limited, it can cause performance issues, including an unresponsive screen.

How to Fix Unresponsive Android Screen (7 DIY Tips)

Before resorting to drastic measures, it’s essential to thoroughly troubleshoot the issue. Here’s a step-by-step guide to resolving an unresponsive Android screen:

Visual Inspection

  1. Examine or Do Quick Test Screen: Carefully examine the device’s screen for any visible cracks, chips, or damage. Pay close attention to the edges and corners of the display.
  2. Remove the Android Case or any Protector including screen guard: If you have a case or screen protector installed, remove it to properly assess the screen’s condition.

Basic Troubleshooting

Fix 1: Restart your Phone 3 Times

power menu to restart, power off or emergency call

You mentioned that you’ve tried restarting your phone, but it’s worth trying again. Sometimes a simple restart can resolve temporary glitches. So, make sure you restart thrice before giving up on this fix.

Fix 2: Check for Software Updates or Rollback

Make sure your phone’s operating system is current. Manufacturers often release updates to fix bugs and improve overall performance.

check for updates gif by fixitkunal

If you have recently updated your device then make sure you roll back because it can cause a lot of issues including where the touchscreen not working or not responding.-

Fix 3: Safe Mode

If you are unable to identify the specific app that may be causing the issue, you can try booting your device in Safe Mode. If the unresponsiveness problem disappears in Safe Mode, it is likely that a third-party app is the culprit.

safe mode gif in fun way

You can then try uninstalling recently installed apps one by one until the issue is resolved. If the problem persists even in Safe Mode, it may be due to a system-level issue, and you may need to consider resetting your device to its factory settings or seeking professional assistance.

Once in Safe Mode, check if the touch screen responds normally. If it does, the issue likely lies with a third-party app.

Fix 4: Check Touch Screen Sensitivity

Go to your phone’s settings and look for the touch screen sensitivity option. Adjust it to see if it makes a difference.

For samsung users, they have a diagnostic tool, to check there screen.

screenshot of diagnostic tool For samsung users
screenshot of menu touchscreen diagnostic tool For samsung users
screen shot of touchscreen diagnostic tool For samsung users

Calibrating the touch screen can help to improve its accuracy. To calibrate the touch screen, go to Settings > Display. Then, tap on the Calibrate button. Follow the on-screen instructions to calibrate the touch screen.

screen touch test for samsung

Fix 5: Clear the Golden Cache

clear cache gif for

Clearing the cached data can also be helpful in certain cases only when there’s a loss of hidden junk data that is collected over time. Or when you have moved your applications to the SD card.

Fix 6: Factory Reset

reset it gif by backdroid

If none of the above steps work, you may consider performing a factory reset. Keep in mind that this will erase all data on your phone, so make sure to back up important information first.

reset tab in device settings (general mangment tab)

In the case of a customer, as per our tier-up, factory reset 43% of the time fixes the screen not responding. So, you must try it once.

Fix 7: Hardware Issue

phone's hardware shown on a capture photo shown on a android

If the problem persists, it could be a hardware issue with the touch screen. In that case, you might need to contact the manufacturer or visit a service center for assistance.

  • Make sure that your hands are clean and dry. Greasy or wet hands can make it difficult for the touch screen to register your touches.
  • Remove any screen protectors that you have installed. Screen protectors can sometimes interfere with the touch screen’s ability to register your touches.
  • Try using a different stylus. If you are using a stylus, try using a different one to see if it makes a difference.
  • Avoid using the touch screen in direct sunlight. Direct sunlight can make it difficult for the touch screen to register your touches.

Fix 8: Developer Options

developer options in settings

As suggested in one of the comments, enable Developer Options on your phone. You can do this by tapping on the build number in the “About phone” section multiple times. Once enabled, explore the developer options for any settings related to touchscreen behavior.

Fix 9: Battery Optimization

As another comment suggests, disable battery optimization for system UI and launcher. Live wallpapers and certain customizations might also affect performance.

Battery optimization should be turned off, or make sure it’s turned off for System OS apps. For instance, you are using a Samsung phone so, there’s ONEUI, make sure it’s disabled for it.

Remember to try these steps one at a time, and check if the issue is resolved after each step. If the problem persists, it may be best to contact your device manufacturer’s support or visit a service center for further assistance.

Seek Professional Assistance

check the information gif

If none of the troubleshooting steps resolve the issue, it’s advisable to seek professional assistance from an authorized repair center or contact the device manufacturer’s customer support. They can diagnose the problem and provide appropriate repair or replacement services.

Keep In Mind

  • Always handle your device with care to prevent physical damage.
  • Regularly update your device’s software to maintain optimal performance and stability.
  • Manage your device’s storage space to avoid potential performance issues.
  • If the issue persists, seek professional assistance promptly.


That is it for the blog post today. I have to share some of my personal experiences as well because many people say that there’s nothing value blogs give. So, I did it.

Today I tried to show you all the proven ways to fix your Unresponsiveness. I hope it will be helpful. Moreover, if you think it’s not working for you then simply comment below and contact us.

Make sure you share some images, and device models as well. It is completely free help.

Kunal Kashyap, the tech guru behind, simplifies complex tech issues with clear and user-friendly guides. With expertise in Android, iOS, and more, his tutorials empower users to tackle tech problems confidently. Kunal's engaging style makes technology accessible to both beginners and experts. Beyond tech, he explores psychology and keeps up with tech and business trends awarded by the Government and Namita Thapar.

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